Partner Programme

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LAB Direct

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Marketing Support

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DELIVERY

Orders before 4pm are dispatched within the same day. Backorders are dispatched on stock arrival day. Delivery times are 2-6 business days from the time of order. All deliveries are made by registered courier and will require a signature.

*Please note that during our sale/promotional events, delivery may take longer than the specified delivery times above.

TRACKING YOUR ORDER

Online order tracking is not available at this time. Please contact us +61 3 98530796 for assistance.

LOST OR DAMAGED GOODS

If your order is lost or damaged in transit, please contact us within 7 working days of placing your order so that we may assist you.

More details are available on our Return Policy page.

INTERNATIONAL DELIVERY

For New Zealand customers, please place order through optiqueline.co.nz or call 0508 678 478 for more information.

Delivery to other countries is currently not available. For more information, please contact us +61 3 98530796.